First understand the process and find the real problem, then choose the tool. A solution is done when it works for people, is tested and documented.
Most of my work sits where one system has to understand another: a team chat and an issue tracker, Telegram and a listings database, a scanned document and a spreadsheet. I use AI tools openly, but I keep architecture and verification to myself.
Enterprise platforms
Mattermost plugins that bring Jira issues and video meetings into the team chat, with no switching between systems. ITSM platform configuration: access rights, integrations, agent workspaces.
Telegram products
Mini App, bot and channels as one system: map and filters, auto-search, AI moderation, posting to city channels and in-app payments. Personal data is masked before it reaches the model.
Automation & AI
I pull fields from scanned documents with OCR and a language model, export API data to spreadsheets and write tools for AI assistants. For myself I built an app that shows how much of my Claude limits is left.
Client work, anonymized2026ITSM & AutomationA dashboard builder for SimpleOne: users assemble their own dashboards from charts, tables and KPIs over any data in the system, with no developer and no queries.
Client work, anonymized2026ITSM & AutomationStep-by-step hints on top of any SimpleOne page. A new tour is built by clicking page elements, with no developer and no changes to the page's own code.
01
Learn how the process works today and where it loses time.
Who does it now, how often, what breaks
02
Describe the solution: data flows, integrations, roles, constraints and failure points.
A map of systems and events before the first line of code
03
Write code in small steps, with an AI assistant where it speeds things up.
Small verifiable steps, tests for critical logic
04
Run the scenarios and edge cases and check security before users see the solution.
Secrets and personal data stay out of code and models
05
Ship it, describe it in the README and keep maintaining it.
CHANGELOG and automated deploys
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© 2026 Aibulat Yuldashbaev